Privacy Policy

This Privacy Policy describes how Nathan Donato, doing business as RitalgoClip ("RitalgoClip", "we", "us"), collects, uses, and shares information when you use the RitalgoClip service (the "Service"). It applies to this website and everything the Service does on your behalf.

• Account information: your email address and username. Authentication is managed by a third-party provider; we never store your password in plaintext.
• Billing information: your payment-processor customer ID and subscription status. Your card details are held only by our payment processor — they never touch our servers.
• Social platform integration (only if you connect an account): OAuth access and refresh tokens, your display name on that platform, and performance metrics for videos you publish through the Service.
• Content and usage data: video URLs you submit, files you upload, live streams you direct the Service to capture, and everything generated from them — clips, transcripts, derived analysis data, titles, captions — plus your job history and job settings.
• Technical data: strictly-necessary authentication/session cookies, and IP addresses in server logs used for rate limiting and abuse prevention.

We use this information to operate the Service (run the video processing pipeline you request), authenticate you, bill subscriptions, prevent abuse, provide support, and send service-related communications. We do not use your information for advertising, and we do not sell personal information.

We set only strictly-necessary authentication and session cookies. We use no analytics or advertising trackers. We do not respond to browser "Do Not Track" signals because we do not track users across other websites or services.

The Service uses third-party providers that process data on our behalf, including:

• Authentication and database hosting — providers that manage login and store account and job records.
• Payment processing — a third-party payment processor for subscriptions (payment card details are handled only by that processor, not our servers).
• AI analysis — third-party AI providers that process video and audio you submit for clip scoring and transcription. We use paid API tiers under which providers do not use this content to train their models.
• Cloud compute and storage — providers that run the video processing pipeline and store your uploads and generated clips (stored privately with time-limited access).
• Security and abuse prevention — infrastructure used for rate limiting and similar protections.
• Social publishing(only when you connect an account) — the relevant platform's API to publish clips and read video metrics on your behalf.

We share information only with the service providers above (to operate the Service), when required by law, or when necessary to protect the rights, safety, or property of RitalgoClip or others. We never sell it.

We keep your content and job data while your account is active or until you ask us to delete it. During the beta, data may also be deleted as part of routine beta operations (see the beta disclaimer in our Terms of Service).

You can request access to, correction of, or deletion of your personal information and content by emailing support@ritalgo.app. We will act on verified requests within 30 days. Disconnecting a connected social account in Settings revokes our use of associated tokens.

We use encryption in transit, private storage with time-limited private access, and access controls. No method of transmission or storage is 100% secure, and the Service is beta software — please keep your own copies of important material.

The Service is for users 18 and older. We do not knowingly collect information from anyone under 18; if you believe we have, contact us at support@ritalgo.app and we will delete it.

For California residents: Sections 2, 4, 6, and 8 describe the categories of personal information we collect, our Do Not Track practices, the third parties we share information with, and how to review and request changes to your information, as required by the California Online Privacy Protection Act.

We will post any changes at this URL with an updated "Last updated" date. For material changes we will provide notice on the site or by email before the changes take effect.

Privacy questions and requests: support@ritalgo.app